We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation in place.
When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with Taskers Sports & Angling Ltd products which are relevant to your browsing history when you visit other websites.
We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:
- Processing your orders;
- For statistical or survey purposes to improve this Website and its services to you;
- To serve website content and advertisements to you;
- To administer this website;
- If you consent, to notify you of products or special offers that may be of interest to you.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Your Personal Information may be disclosed to reputable third parties who may help process your order. Taskers Sports & Angling Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company for mailing or marketing purposes.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.
Each Product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.
In the event of supply difficulties, we reserve the right to substitute goods or packaging of equal quality and value.
Taskers Sports & Angling Ltd is committed to upholding both their legal and social obligations as a responsible retailer. Where appropriate to certain products, we have a number of control checks throughout the purchase and physical distribution process (e.g. requesting your date of birth, validations etc., when the order is placed).
In accepting these Conditions you agree to provide Taskers Sports & Angling Ltd with truthful and accurate information.
Items requested online are only deemed to be an order on point of despatch. This date is the ‘tax-point’ for commercial purchases. When payment is received for online purchases, you will receive a confirmation of item request & payment acknowledgment.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
The steps required to create the contract between you and Taskers are as follows:
- You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website.
- We will send to you an order acknowledgement e-mail detailing the products you have ordered. This is not an order confirmation or order acceptance from Taskers Sports & Angling Ltd
- As your product is shipped from our warehouse we will send you a despatch confirmation email.
- Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions for Cancellation of Order
Non-acceptance of an order may be a result of one of the following:
- The product you ordered is unavailable from stock.
- Our inability to obtain authorisation for your payment.
- The identification of a pricing or product description error.
- You not meeting the eligibility to order criteria set out in the main Terms & Conditions.
The contract will be concluded in English.
The details of your specific contract will not be filed by Taskers Sports & Angling Ltd. If you do require any information regarding orders you have placed with Taskers Sports & Angling Ltd, please write to us at: 25-29 Utting Avenue, Liverpool L4 7UN.
To change or Cancel an Order
Unfortunately, in most circumstances it’s not possible to make changes to your order once you’ve placed it.
If you’d like to add products to your order, please place a new order for these items.
If you need to change details of your delivery address, remove items from your order or cancel it completely, please contact our Customer Services team at email@example.com
You should include your Order Number and the date you placed the Order. If your order has already been despatched or delivered, then you’ll need to follow our Returns Procedure in the event of any unwanted products. There are some products which we cannot cancel, refund or exchange, including bespoke, non-stock items; embroidered/engraved items etc.
Cancellation Distance Selling
Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order within a period of 7 working days. You are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive the Products.
The period of 7 working days begins on the day after the day you receive your goods. Please be aware that your right to cancel does not apply to certain goods that we sell, for example, items made to order, Or items ordered just for you and are not regular stock. You must inform us of your wish to cancel in writing either by letter or email within a period of 7 working days. The period of 7 working days begins on the day after the day you receive your goods. You must take reasonable care of the goods and not use them. You should return goods to us in their original packaging, as soon as possible after informing us of your wish to cancel. If you return goods to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we will not be able to refund the item, amounts that are attributable to the loss or damage.
Full details of how to return goods can be found in the Returns Procedure.
Please note that your right to return Products does NOT apply to Products which fall into the following categories unless they are faulty or not as described:
- Made to measure or personalised goods
- Perishable goods
- Unsealed CDs, DVDs, tapes or other recording media, software or videos
Missing Items, Damaged Goods
If your order has not arrived, or arrives incomplete, please email our Customer Service team at firstname.lastname@example.org or if your order arrives and the goods are damaged, follow our Returns Procedure.